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Terms of Use

Welcome to the FEIS App Terms and Conditions of Use. FEIS Life App Limited is a registered company in England and Wales with its registered address at 7 Northfield Road, Gosforth, Newcastle Upon Tyne, NE3 3UL United Kingdom. FEIS Life App Limited ("FEIS" "we," or us") is the owner (or license owner) of the content on and operator of the FEIS website and the FEIS App (the "Site" or “App”, referred together as the “Service”). Any references to “You” or “Your” refers to the person signing up to or accessing the Service. 

Acceptance of Terms of Use

Any documents or links which we refer to in these terms and conditions form part of these terms. Please read these terms and conditions carefully and check you understand them before using the Service. By signing up or otherwise using the Service or accessing any content or material that is made available by us through the Service, you are entering into a binding contract with us and you agree to be bound be these terms and conditions (including our Privacy Policy) and to comply with all applicable laws. We may change these conditions from time to time to reflect changes in relevant laws and regulatory requirements. Each time you use the Service, you should check these terms and conditions to make sure you understand what terms will apply to our contract with you at that time. If you do not agree to, or cannot comply with, these Terms of Use, without limitation or qualification, you should not use the Service.


These conditions do not affect your legal or statutory rights. 


Use of the Service

We grant you a limited, non-exclusive, revocable licence to make use of the Service, and a limited, non-exclusive, revocable licence to make personal, non-commercial, entertainment use of the Content (the “Licence”). This Licence shall remain in effect until and unless terminated by you or FEIS. You promise and agree that you are using the Content for your own personal, non-commercial, entertainment use and that you will not redistribute or transfer the Service or the Content. We reserve the right to deactivate the account of anyone found to be using the Service for any use other than that mentioned above. 


In order to use the Service, you will need to be:

  1. Free element open to all

  2. 18 years or older or 16 years or older IF you have consent from your parent or guardian

  3. You are able to accept the Terms of Use and enter into a binding contract with us

  4. You are a resident in a country where this Service is available.


You are legally obliged to ensure that any registration information that you submit to FEIS is true, accurate, and complete, and you agree to keep it that way at all times.


Content and Intellectual Property Ownership 

The content and all other materials found within the Service, including, without limitation, the copyrights and other intellectual property rights in the music, artwork, graphics, photographs, text, video and audio clips, trade marks and logos available on the Service (collectively the "Content") are owned by or licensed to FEIS and protected by copyright laws and treaties around the world. All such rights are reserved.


You must not use any part of the content within the Service for commercial purposes without obtaining a licence to do so from us or our licensors, this includes but is not limited to copying, redistributing, reproducing, recording, transferring, performing or displaying to the public, broadcasting, or making available to the public any part of the Service or the Content.


All trademarks, trade names and logos and all related product names, design marks and slogans which appear within the Service are either the trade marks or services marks (registered or unregistered) of FEIS and/or its licensors unless otherwise stated herein. FEIS and its licensors expressly reserve all intellectual property rights in all Content within the Service. No license is granted to you in connection with any Content contained on the Service. In its sole discretion, FEIS or its licensors may seek to enforce their intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.


User Generated Content

The Service may provide you with an opportunity to interact with others and share your thoughts, information, and materials. You are solely responsible for anything which you post or upload within the Service, or transmit to other users (including, but not limited to, comments, pictures, creative ideas, suggestions) ("User Generated Content") and agree that you will not hold the FEIS responsible or liable for any content, information, or materials from other users that you access within the Service.


Without limitation, you agree that you will not post or transmit to other users any User Generated Content that:

• is defamatory, abusive, obscene, profane, scandalous, inflammatory, pornographic, indecent, or offensive;

• infringes or violates another party's intellectual property rights (such as music, videos, photos, or other materials for which you do not have written authority from the owner of such materials to post on a Service);

• violates any party's right of publicity or right of privacy;

• is threatening, harassing, or that promotes bullying, racism, bigotry, hatred, or physical harm of any kind against any group or individual;

• is inaccurate, false, or misleading in any way;

• is illegal or promotes any illegal activities;

• promotes illegal or unauthorized copying of another person's copyrighted work or links to said work, or provides information to circumvent any security measure;

• contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; or

• contains any advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.


You understand that when using the Service, you will be exposed to content and materials from a variety of sources, and that FEIS is not responsible for the accuracy, appropriateness, usefulness, safety or intellectual property rights of or relating to such content and materials.


FEIS may, but has no obligation to, monitor, review, or edit User Generated Content. In all cases, we reserve the right to remove or disable access to any content for any reason, including but not limited to, User Generated Content that, in our sole discretion, violates these Terms of Use. 


You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available within the Service. Further, you may not use any such automated means to manipulate the Service or attempt to exceed the limited authorization and access granted to you under these Terms of Use. You may not resell the use of, or access to, the Service to any third party.




Ownership of Material You Send, Post, Submit, or Transmit

From time to time, FEIS may ask that you send, post, submit, or transmit to a Service, User Generated Content. Any User Generated Content that you send, post, submit or transmit is and will be deemed and treated as non-confidential and non-proprietary by FEIS. Such User Generated Content, upon being transmitted to FEIS, shall immediately become the property of FEIS and FEIS shall exclusively now and hereinafter own all rights, title, and interest therein (subject to any third-party rights). Furthermore, FEIS shall be free to use such User Generated Content, without restriction, for any purpose whatsoever (subject to any third-party rights), including, but not limited to, developing, manufacturing, advertising, promoting, and marketing its products or services, WITHOUT COMPENSATION, OTHER OBLIGATION OR ANY OTHER LIABILITY TO YOU, and shall further be entitled to reproduce, disclose, transmit, publish, broadcast, or post in any medium, or edit, modify or delete all or any part of any User Generated Content. FEIS shall not be liable for disclosure of such User Generated Content or for any similarities in the User Generated Content and any future FEIS uses or activities.


Links to Other websites or Apps

The Service may contain links to other websites that are not owned, operated, or maintained by us. You should read the terms and conditions and privacy policies of each and every website that you visit. Despite any links that might exist on any website or in any App, we do not control, recommend, or endorse and are not affiliated with these websites or their content, products, services, or privacy policies. Viewing and/or using any third party Service is at your own risk. 



The privacy of your personally identifiable information is very important to us. For more information on what information we collect and how we collect, use, disclose, and manage such information, please read our Privacy Policy and Cookie Policy which also govern your use of our Service.


Our Services & Paid Subscriptions

FEIS provides streaming services offering a selection of music and other content. Certain FEIS services are provided to you free-of-charge and other services require payment before you can access them. The FEIS services that may be accessed after payment are currently referred to as the “FEIS Standard Package“ and the “FEIS Premium Package” (together, the “Paid Packages”). The FEIS service that does not require payment is currently referred to as the “FEIS Starter Package”. You can learn more about our services by visiting the Subscription section in the side menu in our App.


Payments and Cancellations

All payment details for our subscription packages are set out in the Subscription section of the App. We accept payment by Apple Pay and Google Pay. Please refer to the Apple Pay and Google Pay terms before making a payment as your subscription will be subject to their terms of use, in addition to these Terms. FEIS is not responsible for any payment made by you using either of these methods and shall not be liable to you for any issue encountered. You will need to contact Apple or Google should you encounter any issues in relation to any payment. To cancel your subscription, you must cancel directly with that third party.


You may cancel any Paid Package at any time, your package will then end:

  • immediately, if you have a FEIS Standard Package; OR

  • at the end of that month for which payment has already been taken, if you have a FEIS Premium Package. 

Term and Termination

These Terms of Use will continue to apply to you until terminated by either you or FEIS. FEIS may terminate your use of the Service or suspend your access to the Service at any time, including in the event of your actual or suspected unauthorised use of the Service and/or Content, or non-compliance with these Terms. If you or FEIS terminate your use of the Service, or if we suspend your access to the Service, you agree that FEIS shall have no liability or responsibility to you and we will not refund any amounts that you have already paid, to the fullest extent permitted under applicable law. To terminate your account, please contact us through the Customer Service contact form which is available in the Contact section of the App. This section will be enforced to the extent permissible by applicable law. 


Disclaimer of Warranties/Limitation of Liability





To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Service or any content on it, whether express or implied.


Nothing in these Terms removes or limits our liability for fraud, fraudulent misrepresentation, death or personal injury caused by its negligence, and, if required by applicable law, gross negligence. 


We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, the Service; or

• use of or reliance on any content displayed on the Service.


Please note that we only provide the Service for personal use. You agree not to use the Service for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.


We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Service or to your downloading of any content on it, or on any website linked to it.


We assume no responsibility for the content of websites linked within the Service. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.



We do not guarantee that the Service will be secure or free from bugs or viruses.


You are responsible for configuring your information technology, computer programmes and platform in order to access the Service. You should use your own virus protection software.


You must not misuse the Service by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Service, the server on which the Service is stored or any server, computer or database connected to our Service. You must not attack the Service via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Service will cease immediately.


Third party rights

You acknowledge and agree that the owners of the Content and certain distributors (such as app store providers) are intended beneficiaries of any contract with you and have the right to enforce these Terms directly against you. Other than as set out in this section, these Terms are not intended to grant rights to anyone except you and FEIS, and in no event shall any contract between us create any third party beneficiary rights. Furthermore, the rights to terminate, rescind, or agree to any variation, waiver, or settlement of the Terms are not subject to the consent of any other person.


If you have downloaded the App from the Apple, Inc. (“Apple”) App Store or if you are using the App on an iOS device, you acknowledge that you have read, understood, and agree to the following notice regarding Apple. This Agreement is between you and FEIS only, not with Apple, and Apple is not responsible for the Service and the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Service. In the event of any failure of the Service to conform to any applicable warranty, then you may notify Apple and Apple will refund any applicable purchase price for the App to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Service. Apple is not responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Service, including, but not limited to: (1) product liability claims; (2) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third party claim that the Service and/or your possession and use of the App infringe that third party’s intellectual property rights. You agree to comply with any applicable third party terms, when using the Service. Apple, and Apple’s subsidiaries, are third party beneficiaries of any contract between us, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary of this Agreement. You hereby represent and warrant that (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.


Applicable Law

These terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. 



If any term or provision of these Terms of Use shall be held or declared to be invalid, illegal or unenforceable for any reason by any rule of law or public policy, such provision shall be severed to the extent invalid or unenforceable and the remaining provisions shall continue in full force and effect.


Waiver; Remedies

The failure by us to partially or fully exercise any rights or the waiver of any breach of these Terms of Use by you, shall not prevent a subsequent exercise of such right by us or be deemed a waiver by us of any subsequent breach by you of the same or any other term of these Terms of Use. Our rights and remedies under these Terms of Use shall be cumulative, and the exercise of any such right or remedy shall not limit our right to exercise any other right or remedy.


Contact Information

Should you have any questions or comments regarding the Service or these Terms of Use, you may contact us by using the contact form which you can find in the Contact section of the App.  


© 2019 FEIS. All rights reserved.

Terms of Use
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